If you suspect that there is a fault with your Colourpin, please first follow the steps in the Troubleshooting Guide to diagnose potential defects. If this does not help, please complete the form below and we will get back to you with further information on how to proceed.
Please note that you must contact our customer service to be authorised before you can return your item.
NCS accepts no responsibility in the event that damage or misplacement occurs during the transport of the returned item.
Shipping costs in connection with the return of Colourpin are at the expense of the buyer.
If the returned Colourpin is accepted as a valid claim, NCS will refund the shipping costs.
Always return the product together with a copy of the Colourpin claim form.