How to change or cancel a confirmed order.
It is not possible to add extra products to an already placed order. In general, we cannot make any changes after an order has been placed.
However, it may be possible to cancel the order, provided we have not yet had time to process it. We recommend that you get in touch with us as soon as possible to see if the order processing has started.
Unfortunately, if the order is already being processed, we cannot make any changes. In that case, we refer you to place a supplementary order or to make a return once you have received your order.