Colourpin II/SE:

Calibration will be prompted at every device/app connection. If the app does not automatically ask you to calibrate your device, you can manually initiate this action by going to "Manage Device" in the Menu bar. Calibrating the device prior to each usage ensures the highest degree of accuracy with your colour match results.

When a Colourpin device is connected to the app, you can also access the calibration by clicking on the battery icon on the top left corner.

After calibration is complete, remove the end cap, screw it onto the back of your device, and then you're ready to scan.

When not using your Colourpin device, keep the calibration cap attached to the device for lens protection. In addition, it is important to keep the calibration cap as clean as possible to ensure the highest level of accuracy when scanning colours.

Colourpin PRO:

Calibration needs to be done when the app asks, but not necessarily with every connection. You will need the calibration tile that comes together with the Colourpin PRO device in the case to finish the calibration. After calibration, you need to keep the calibration tile in the case properly in case of lost.
 
When not using your Colourpin device, keep the cap attached to the device for lens protection. In addition, it is important to keep the calibration cap/calibration tile as clean as possible to ensure the highest level of accuracy when scanning colours. For Colourpin II, if your calibration cap has become damaged (miscoloured, scratched) or if you have lost your calibration cap, you can order a new calibration cap from the NCS Colour Webshop.