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(English) Colourpin II, Colourpin PRO and troubleshooting
(English) Colourpin II, Colourpin PRO and troubleshooting
Connect to a Colourpin device
I can’t get the Colourpin device to connect to my phone
What if my device seems to have frozen?
How do I scan colours with the Colourpin?
Which to choose - Colourpin II or Colourpin PRO?
What if my device won’t turn on?
Return policy for Colourpin II/PRO
How should I store my Colourpin?
My Colourpin is measuring wrong. What do I do?
My Colourpin is broken and has stopped working. What do I do?
I have lost my calibration lid. How do I get a new one?
Can I use the Colourpin with my PC instead of my phone?
How important is it for me to keep the calibration cap clean and well protected?
How do I calibrate my device?
How do I scan the QR-code in NCS Colourpin app?
How do I charge my Colourpin?
Can I turn off the Colourpin to save battery life?
How do I check the battery level?
How long will the Colourpin’s battery last?
What does the blue LED flashing light mean for Colourpin II?
What if my device won’t turn on?
How do I turn on/off my device?
